My 4th entry in the Mindset category of Vision Statements, Pathological Correctness, employs some self-deprecating humor to call attention a behavior and mindset that, unfortunately, is not terribly uncommon. Hopefully this post stimulates some awareness and even more so, self-awareness. Sure we all like to be correct. But all the time? At what cost? And maybe two people can have differing opinions and both be correct. Enjoy!
“I was wrong.” -Mike Ness
Few things more effectively destroy a conversation or a relationship than pathological correctness. Even worse, most (if not all) practitioners are oblivious to their condition, and miss the wreckage left in the wake of their smug satisfaction and need to always be right.
Simply defined, pathological correctness is the condition in which individuals have the obsessive need to always be correct. Always.
As is the case with any obsession, pathological correctness is not a healthy condition, nor is it generally intentional. It is, however, pointless and worse than useless.
If you are worried that I might be talking about you, here’s the test. Consider any disagreement with someone in your personal world, and pass it through the “What do I want out of this?” test. If the answer is that you just want/need to be right, and that seems valid, maybe stop reading now. But if your thinking is that sometimes it’s best to cut bait on the argument, or better yet employ silence, or even say the remarkably disarming “I didn’t think of that,” read on.
What applies to your personal existence is certainly relevant to your professional life. An effective leader needs to recognize that outside of elementary arithmetic there are few instances in life in which there is one right answer. Rather, most situations involve a degree of sophistication, appreciation of perspective and the ability to step back to consider why other people think the way they do. In this context, different does not mean better, nor does it mean worse. Simply, it means different.
Applying an awareness of pathological correctness demands that you silence your ego and perhaps employ a degree of self-deprecation. If you are involved in an argument, detach yourself from emotion and view the situation through a wide lens to determine the outcome that you hope to achieve. Again, ask “What do I want out of this?”
If your goal is to change someone’s mind to your way of thinking, I would recommend setting the bar lower. If your goal is to make your position clear and to understand the other person’s perspective, there’s hope.
As parents, educators and leaders, sometimes we need to make unpopular decisions, which explains part of why effective parenting/teaching/leadership do not appeal to everyone. You are not going to sway someone from a passionately held belief nor do you need to “agree to disagree” (there is no consent required to stand by different beliefs). Instead, it is critical to listen, respond and understand. Take notes on what the other person is saying and clarify that you get what they’re saying, but have a different take on the situation.
Situational awareness is critical to avoiding unnecessary escalation of a disagreement. As parents, we tend to advocate for our kids (my boys are likely shaking their heads if they read this) and probably have no interest in being told that we’re wrong; as an administrator, I have to advocate for all kids, as well as the program, school and district that I represent.
Leaders do not need to change a parent’s mind nor should they try to prove that one side is right. They do need to recognize and appreciate the perspective of the person on the other side of the phone, and respect that few things make us more irrational than our kids.
It’s important to maintain that culture of calm, which also helps us to convey our perspective. Experienced parents/educators/leaders understand that your first exception is generally your biggest mistake, and I have certainly learned that the hard way in those roles. This concept can be explained to those who disagree with you, whether colleague, parent, student or other partner in education, but only if there is a tenor of mutual respect rather than a zero sum struggle for absolute correctness.
In short, if you tell people that they are wrong, you are guaranteed to raise their hackles and endure a sensationally unproductive interaction. Let’s avoid that. Instead, embrace difference in a culture of civility and mutual respect, and expect a more positive interaction. It’s ok to disagree. It can actually be incredibly productive.
Having the self-awareness and intellectual discipline to cast aside the desperate need to be correct will not ensure that all interactions are productive, but can certainly help limit the frequency and intensity of frustration and conversational futility.
And, speaking from experience, it’s quite a relief to let go of the need to be right all the time.
Vision Statement: You’re not always right. Focus on listening and considering rather than stubbornly insisting, and be mindful of that trait in others.