Tag: mental-health

Leadership: Presence

Posted on by MichaelPortas

This 4th entry in the Leadership thread, Presence, addresses a social concern (phone distraction) that has made its way into the workplace. As with any apparent negative, the temptation of the distraction (tuning out real life) can be spun into a positive (assert your focus by locking into the moment). As an author’s note, this entry underwent a significant revision after I read an article that asserted that flowers are more beautiful because their bloom does not last. Enjoy!

“Wherever you are, be there.” – Attributed to many

We live in the age of distraction. While life has always been full of distractions, we now have them condensed into a handheld device that grants access to just about everything you can imagine. It’s easy to be seduced to scroll, search or send, and essentially escape the moment.

And therein lies a problem. No moment lasts forever. Every experience is fleeting and has potential, and that potential doesn’t wait.

Most of our experiences are destined to be ordinary. Realistically, everything we do can’t be memorable, but all those fleeting moments could lead to something, whether a new awareness, something strikingly beautiful, or just pretty cool. So why lose that to checking your phone (unless you’re reading one of my posts, then it’s a good idea).

It is not uncommon to have your phone out in a meeting, and social graces have evolved to the point at which that is frequently considered acceptable. Leaders, and I suspect all of us, feel like they’re on call perpetually, so the concession to having phones out makes sense. 

The challenge, however, in a meeting, over a meal or during a conversation is to resist the temptation to check out the likes on your social media post, or the injury updates for your fantasy football team, or to send a humorous meme to someone who probably has also checked out. The pull of all those distractions is strong, but in this context, true leaders define themselves as being present in the moment.

In full disclosure, I cannot multitask and don’t bother trying to do so. There are loads of arguments on the topic of multitasking, but all research seems to agree on one point: we can only truly concentrate on one thing at a time. 

Yes, we can manage several things simultaneously, some to a better extent than others (school secretaries are generally the most apt, while this author could conceivably be the most inept), but that level of focus becomes compromised as more things pull from our attention. When on a call or in a meeting, or any situation in which there is an expectation to be responsive, leaders should determine whether they are simply there or truly present. 

It’s not hard to detect those who have checked out as they will need things repeated or clarified, miss conversational cues, fail to follow up on topics addressed in the meeting or on the call, or smirk while looking at their own crotch (never a good look). Considering that educational leaders are constantly modeling what we want from our staff and students, none of those outcomes should be viewed in a positive light.

We have experienced some variation of this scenario: you’re meeting with a staff member in your office, the phone rings, you both stop for a moment and look at each other. What do you do? There’s not a hard-and-fast correct answer, but in that moment, you can define your level of presence by telling the staff member that the call can wait. 

Of course if someone from the office staff tells you it’s urgent (we apply the “bleeding or burning rule” – if someone is bleeding or something is burning, interrupt), that changes things. Otherwise, you gain a lot of currency by reinforcing to that other person that they are the most important person in your professional world, at least for that moment.

Overall, the image we convey with our presence will determine how our leadership is received. Much of that demands that we lead with empathy and embrace contradictions (appearing strong yet vulnerable, juggling the competing needs to be firm and flexible). But to engender real followership, we need to demonstrate that we are genuine and that wherever we are, we are truly there with the people who count on us to be exceptional.
Vision Statement: Be present.

Mindset: Pathological Correctness

Posted on by MichaelPortas

My 4th entry in the Mindset category of Vision Statements, Pathological Correctness, employs some self-deprecating humor to call attention a behavior and mindset that, unfortunately, is not terribly uncommon. Hopefully this post stimulates some awareness and even more so, self-awareness. Sure we all like to be correct. But all the time? At what cost? And maybe two people can have differing opinions and both be correct. Enjoy!

“I was wrong.” -Mike Ness

Few things more effectively destroy a conversation or a relationship than pathological correctness. Even worse, most (if not all) practitioners are oblivious to their condition, and miss the wreckage left in the wake of their smug satisfaction and need to always be right.

Simply defined, pathological correctness is the condition in which individuals have the obsessive need to always be correct. Always.

As is the case with any obsession, pathological correctness is not a healthy condition, nor is it generally intentional. It is, however,  pointless and worse than useless. 

If you are worried that I might be talking about you, here’s the test. Consider any disagreement with someone in your personal world, and pass it through the “What do I want out of this?” test. If the answer is that you just want/need to be right, and that seems valid, maybe stop reading now. But if your thinking is that sometimes it’s best to cut bait on the argument, or better yet employ silence, or even say the remarkably disarming “I didn’t think of that,” read on.

What applies to your personal existence is certainly relevant to your professional life. An effective leader needs to recognize that outside of elementary arithmetic there are few instances in life  in which there is one right answer. Rather, most situations involve a degree of sophistication, appreciation of perspective and the ability to step back to consider why other people think the way they do. In this context, different does not mean better, nor does it mean worse. Simply, it means different.

Applying an awareness of pathological correctness demands that you silence your ego and perhaps employ a degree of self-deprecation. If you are involved in an argument, detach yourself from emotion and view the situation through a wide lens to determine the outcome that you hope to achieve. Again, ask “What do I want out of this?”

If your goal is to change someone’s mind to your way of thinking, I would recommend setting the bar lower. If your goal is to make your position clear and to understand the other person’s perspective, there’s hope. 

As parents, educators and leaders, sometimes we need to make unpopular decisions, which explains part of why effective parenting/teaching/leadership do not appeal to everyone. You are not going to sway someone from a passionately held belief nor do you need to “agree to disagree” (there is no consent required to stand by different beliefs). Instead, it is critical to listen, respond and understand. Take notes on what the other person is saying and clarify that you get what they’re saying, but have a different take on the situation. 

Situational awareness is critical to avoiding unnecessary escalation of a disagreement. As parents, we tend to advocate for our kids (my boys are likely shaking their heads if they read this) and probably have no interest in being told that we’re wrong; as an administrator, I have to advocate for all kids, as well as the program, school and district that I represent. 

Leaders do not need to change a parent’s mind nor should they try to prove that one side is right. They do need to recognize and appreciate the perspective of the person on the other side of the phone, and respect that few things make us more irrational than our kids.

It’s important to maintain that culture of calm, which also helps us to convey our perspective. Experienced parents/educators/leaders understand that your first exception is generally your biggest mistake, and I have certainly learned that the hard way in those roles. This concept can be explained to those who disagree with you, whether colleague, parent, student or other partner in education, but only if there is a tenor of mutual respect rather than a zero sum struggle for absolute correctness.

In short, if you tell people that they are wrong, you are guaranteed to raise their hackles and endure a sensationally unproductive interaction. Let’s avoid that. Instead, embrace difference in a culture of civility and mutual respect, and expect a more positive interaction. It’s ok to disagree. It can actually be incredibly productive.

Having the self-awareness and intellectual discipline to cast aside the desperate need to be correct will not ensure that all interactions are productive, but can certainly help limit the frequency and intensity of frustration and conversational futility. 

And, speaking from experience, it’s quite a relief to let go of the need to be right all the time.

Vision Statement: You’re not always right. Focus on listening and considering rather than stubbornly insisting, and be mindful of that trait in others.